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Cancellation FAQs

Questions & Answers

You can cancel your subscription at any time by visiting your account settings and selecting “Cancel Subscription.” Follow the prompts to complete the cancellation process.

Refunds are available based on our refund policy. Please review our policy or contact support for more details on eligibility and processing.

Upon cancellation, your data will be stored securely for a limited time as per our data retention policy. You can request data deletion or export through your account settings.

Yes, you can reactivate your subscription anytime by logging into your account and selecting the “Reactivate” option under your subscription settings.

ou will retain access to all features until the end of your current billing cycle. After that, your account will be downgraded to a free plan, and certain features may be restricted.

You will receive a confirmation email once your cancellation has been processed. If you do not receive this email, please check your spam folder or contact support.

Yes, even after cancellation, you can continue to use the free version of My Monty Card with limited features. You can always upgrade again later if needed.

No, there are no fees for cancelling your subscription. However, charges already incurred for the current billing period are non-refundable.

If you encounter any problems while cancelling your subscription, please contact our customer support team via email, chat, or phone for immediate assistance.

Once your My Monty Card subscription is cancelled, the digital card will automatically be removed from your phone’s wallet. This ensures that only active subscriptions retain access to their digital business card. If you decide to resubscribe, you can easily add the card back to your wallet.

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